अनुभवात् सेवा दानं समस्थायै दक्षता च।
प्रकाशः प्रभावः सर्वे श्रेष्ठता संगठने॥

Automation tools for GE Establishments — monitored by Station and Units.

Developed with MES domain experience of GE appointment — linking Measurement, Expenditure and Inventory in buildings & external services, through both construction and maintenance stages. One portal serving multiple CE, CWE and GE establishments.

151

Stations

176

GE Offices

2,79,831

MES Accommodations

10,000+

Service Requests

Products on GEM

The VYNUS product suite

Purpose-built tools covering the full MES workflow — service requests, tenders, expenditure, inventory and maintenance records.

Flagship

STARS

Service Request Tracking And Response System

For Md, OTM Accn & maintenance of installations — multiple ways for occupants and families to raise service requests, visible to all stakeholders in station, unit and MES.

TCPMS

Tender & Contract Progress Management System

Complete tender and contract lifecycle from initiation to completion — BG, EoT, RAR, work orders and financial progress at CE, CWE and GE establishments.

TREND

Tracking Expenditure And Demand

For sanctioned jobs in Capital, Revenue and Maintenance heads with job-wise reporting — GE shares expenditure, demand and liabilities with CWE/CE in real time.

AIMS

Accommodation Inventory Management System

Furniture issue, return and repair reporting, plus maintenance stores utilised in buildings and services.

MILSTAR

Maintenance in Installations & Linear Services

Tracking and recordkeeping for maintenance across installations and linear services.

eMBR

Electronic Measurement Book Record

Captures expenditure of maintenance done in a building, real-time Financial Stock Taking Reports (FSTR), and lets GE share job progress with Station appointments.

Multi-CE Portal

One ecosystem, every establishment

Service requests and works data flow through the complete MES chain — every level sees exactly what it needs, in real time.

  • Occupants & Lady of House — five ways to raise a service request, including any Android mobile
  • Units (OTM Accn) — CO / QM / MES NCO raise and monitor unit requests
  • GE establishments — update, respond and close requests; share job progress
  • Station HQ, CWE & CE — live monitoring of requests, contracts and expenditure across formations

The escalation chain, digitised

1
Occupant / Unit — raises service request
2
BSO / AGE — assigns & executes
3
GE — monitors, measures & records
4
CWE — reviews progress & expenditure
5
CE — oversight across all establishments

Ready to track your service requests?

Login from any browser or the mobile app — available to occupants, units and every MES appointment in the chain.